![]() Don't forget to give us examples of how to reproduce it. Be as descriptive as possible, including steps to reproduce the problem. If you encounter problems while working with our products, please explain the problem you are having. Technical questions about using our products, bugs, etc If you have lost your key, have problem with registration, or want to update your product version, please submit support request here and do not forget to send us the details of your order. Questions about lost keys, registration, product updates If you have questions about payments, delivery or if you have already ordered the software and would like to view details of your order, please visit PayProGlobal Support Center. PayProGlobal accepts payments via a credit / debit card, PayPal, QIWI, purchase order, wire transfer, phone order, fax order and check / cash. Questions about orders, payments, deliveryĪll our orders are processed by PayProGlobal - the leading software registration and order-taking company. If you have pre-sales questions about our products, or would like to order an unlimited number of licenses for RonyaSoft software, please submit support request here. Questions about pre-sales support, bulk orders Usually, it takes one or few business days to answer a question. We will reply as soon as possible to all questions in the order they are received. One message is enough: we value every customer and reply to every query. We kindly request you not submit duplicate support tickets. You can submit your support request by using one of the links listed in the topics below. ![]() Please, have a look at our General Purchase FAQ and General Licensing FAQ too. ![]() Also visit our download pages and install updates as they are released. Before contacting our support team, we encourage you to read the help file supplied with the product, its FAQ page or tutorials to see if your question has already been answered. ![]()
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